Our goal is to help you get the most out of your hearing. We do this by staying up to date with the latest and best hearing aid technology. All of our Audiologists have been handpicked to help you to hear better and live better. They are all trained and certified in microsuction ear wax removal, and kept up to date with the latest advancements for hearing care.
As technology has advanced, hearing aids have become more sophisticated, leading audiology to become increasingly scientific. However, individual preferences vary, much like music tastes, and audiologists must consider these when fitting hearing aids using various prescription formulas. But there are at least five prescription formulae and all of them are different. For instance, one formula aims to restore natural loudness growth while another emphasises certain speech sounds over others. Finding the right formula for you and making the right adjustments is the Art of Audiology, and this comes down to us listening to you, assessing your needs, and verifying ensuring you get the right balance of comfort and clarity.
AT HEARING FIRST, our aim is to make first class hearing care available to everyone, whether through our gold standard Microsuction Ear Wax Removal Network ear care service or by offering genuinely independent hearing tests and advice. We are a family-owned and -run company, and we treat our staff and clients as members of our extended Hearing First family.
With over 20 years of experience in the hearing industry, Jason Levy is a HCPC Registered Hearing Aid Dispenser who holds a Postgraduate Diploma in Pathology of the Auditory System and ENT Emergencies. His work spans both NHS and private audiology settings, where he specializes in tinnitus treatment and is a certified microsuction practitioner. Jason strives to enhance individuals’ hearing and overall quality of life through personalized care. His commitment to addressing auditory needs reflects his dedication to improving the well-being of those he serves.
Mary Levy graduated with a nursing degree in 2006 and has worked in the NHS since 2008. She holds an Advanced Diploma in Information Technology (2009), a Postgraduate Diploma in Strategic Business IT (2010), and an HND in Health and Social Care (2012). As an Audiologist Practitioner and a certified microsuction practitioner working under Jason Levy’s supervision, she also earned a Diploma in Pathology of the Auditory System and ENT Emergencies. As the Director of True Hearing Limited (trading as Hearing First), her diverse qualifications reflect her commitment to improving the auditory health of her clients.
Andrew Bean has over 40 years of experience in the industry, first being an Audiology Technician in 1982 then a Chief Technician in 1987. Since then, he earned an MSc in Technical Audiology from University College London and served as Lead Audiologist for East Kent Hospitals University Foundation Trust. He also worked with the NHS Improvement Agency to establish protocols for Modernising Hearing Aid Services. Now a a certified microsuction practitioner with a Diploma in Pathology of the Auditory System and ENT Emergencies, Andrew works under Jason Levy of Hearing First
Anca Candet graduated with a Hearing Aid Audiologist FdSc from De Montfort University in 2014, and holds a postgraduate certificate in microsuction from Aston University. With over 8 years of experience in both NHS and private audiology, she uses her skills to emphasize patient care and experience. Alongside her Diploma in Pathology of the Auditory System and ENT Emergencies she improves lives through her ear wax removal and audiological skills.
Beth Chapman graduated with a Hearing Aid Audiologist FdSc from De Montfort University in 2017 and obtained a postgraduate certificate in microsuction from Aston University in 2019. With over 7 years of NHS and private audiology experience, she has received further training in various ear wax removal methods ultimately leading to her Diploma in Pathology of the Auditory System and ENT Emergencies. Beth is passionate about improving lives through her skills. She strongly believes that everyone should have access to quality audiology services and treatment within their community.
Stephanie Kondou is an HCPC-registered audiologist specializing in micro suction earwax removal. She holds a Diploma in Pathology of the Hearing System and ENT Emergencies, equipping her with a deep understanding of complex auditory and ENT conditions. With experience in diagnosing various auditory disorders, she adopts a patient-centered approach that emphasizes compassionate, personalized care. Committed to continuous professional development, she stays updated on the latest advancements in audiology and is known for her calm bedside manner, especially in emergencies or with anxious patients.
Registered Office: 103 High Street, Waltham Cross, England, EN8 7AN
Registered in England and Wales with company number: 10670552.
Contact:
Telephone: 0203 397 9787
Email: ku.oc.tsrifgniraehobfsctd@ofni
Email via contact form at: https://www.hearingfirst.co.uk/help/
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